• The buyback policy is applicable for Jewellery items after 7 days from the date of purchase.

• You can return your gold jewellery, gold coin/bar, Diamond/precious Gem jewellery at Sheelvant and Sons outlet with a valid invoice.

• Standard rate deduction policy on the prevailing price of gold will be applicable on the gold component of your jewellery.

• In order to sell gold, the customer shall provide any identity proofs as follows (a) Electoral ID (b) Aadhaar Card (c) Driving license (d) Passport (e) Pan Card.

• All exchange/buyback will be subject to a quality check by our Quality department or by a certified laboratory as required, which can take up to 2 working days.

• Sheelvant and Sons reserves the right to calculate the cash buyback amount based on the final evaluation conducted by our quality check experts. The evaluation considers various factors such as the condition, quality, and market value of the product.

• Cash payments for buyback shall be made only by way of an account payee cheque or RTGS/NEFT, which may take 7-10 days and the same shall only be made in the name of the customer as per the invoice.

• For exchange or buyback of custom made or altered products, only “Exchange after 7 days of purchase” & “Buyback” policies will be applicable.

• Please note that the Buyback policy may vary for specific products or during promotional periods.

DISCRETION OF RIGHTS
The company reserves the right to exercise discretion in permitting all exchanges, buy backs and the right to modify these terms and conditions without prior notice.
All disputes are subject to jurisdiction of the courts at Badami.
For any further assistance or clarification regarding our exchange policy, please reach out to our customer support team at care@sheelvantandsons.com